Privacy Policy

Last Updated: August 18, 2026

Balaaj Perfumes ("we," "us," "our") operates the Balaaj Perfumes website at https://www.balaajperfumes.com/ and the Balaaj Perfumes Android application.

We respect your privacy and are committed to protecting the personal information you provide when using our website, mobile application, and services.

1. Information We Collect

When you visit our website, use our mobile application, place an order, or contact us, we may collect information such as:

Name
Phone number
Email address
Delivery/shipping address
Billing information
Order and purchase information
Information you provide when contacting customer support
Device and technical information required for the operation and security of our website or application

We only collect information that is reasonably necessary to provide our products and services, process orders, communicate with customers, and improve our services.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Arrange delivery of purchased products
Contact you regarding your orders
Respond to customer support requests
Process payments through available payment providers
Improve our website, mobile application, products, and services
Maintain the security and functionality of our services
Prevent fraud, abuse, and unauthorized activity
Comply with applicable legal requirements

3. Payments

Payments may be processed through third-party payment providers.

Balaaj Perfumes does not intentionally store complete payment card information on its own servers. Payment information may be handled directly by the relevant payment provider according to that provider's privacy policy and security practices.

4. Cookies and Similar Technologies

Our website and related services may use cookies and similar technologies to:

Keep products in your shopping cart
Remember certain preferences
Maintain website functionality
Understand website usage
Improve the shopping experience

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Information Sharing

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

Payment service providers
Shipping and delivery companies
Website and hosting service providers
Technology and analytics service providers
Customer support providers
Government authorities or other parties when required by applicable law

These parties may only receive information reasonably necessary for the relevant service or legal purpose.

6. Android Application

The Balaaj Perfumes Android application provides access to our online store and services.

The application may process information necessary for website functionality, including cookies, website storage, device information, and information you voluntarily provide when placing an order or using our services.

The application requires internet access to load and provide online shopping services.

7. Third-Party Services and Links

Our website or application may contain links to third-party websites, payment services, social media platforms, or other external services.

Balaaj Perfumes is not responsible for the privacy practices or content of third-party services. We recommend reviewing the privacy policies of those services before providing personal information.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

10. Children's Privacy

Our services are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact Balaaj Perfumes using the contact information provided on our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Balaaj Perfumes through the contact information available on our website:

Website: https://www.balaajperfumes.com/

Balaaj Perfumes

Pakistan